An Airman uses a pharmacy kiosk at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Aug. 16, 2022. Wilford Halls ScriptCenter lockers are located in the 1st floor B-Wing hallway next to the pharmacy. The goal of the Urgent Care Pharmacy is to provide patients with their urgent medications within oneto twohours of initial check-in. The San Antonio Market has launched a text messaging service to keep TRICARE beneficiaries informed about their local military healthcare system. The Randolph AFB base guide has information for service members and families. Randolph Base Exchange Mall The phone number can also be located on your prescription label. Such hyperlinks are provided consistent with the stated purpose of this website. Visit https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, option 3 for more information. Complete this form to request reimbursement for covered prescription drugs that you paid full price for. When a disaster strikes, blood is needed immediately, there is no time to wait for donations. Copyright 2023 Wellcare Health Plans, Inc. Drug List (Formulary) and Other Documents. The pharmacy call center phone lines will be deactivated for both JBSA-Lackland and JBSA-Randolph. Members can complete this form to order prescriptions from CVS Caremark Mail Service Pharmacy, WellCare's preferred mail-order pharmacy. the last Wednesday of every month for mandatory readiness training. The JBSA-Lackland Pharmacy is the Air Forces largest and busiest pharmacy, dispensing more than 1 million outpatient prescriptions every year. The site provides pharmacy services along with locations, hours and points of contact for all pharmacies on JBSA-Fort Sam Houston, JBSA-Lackland and JBSARandolph and reflects on-going efforts to improve how healthcare is delivered to military members, dependents and retirees in the San Antonio area. As part of the Defense Health Agencys Tidewater Market, the NMCP laboratory provides a comprehensive range of anatomic pathology, blood bank, and clinical pathology services to eligible beneficiaries in the Tidewater region. Try our Q-Anywhere text service or come in person to the pharmacy. The appearance of commercial external hyperlinks does not constitute endorsement by Joint Base San Antonio, the United States Army, the United States Air Force, or the Department of Defense of the external web site, or the information, products, or services contained therein. World Hearing Day is observed annually on March 3 and this years theme was Ear and Hearing Care for All., New text service offers military healthcare updates, information. I have been getting my medications from the BX pharmacy since it first opened. Updated pharmacy hours and procedures - 59th Medical Wing DHA Pharmacy Operations Support Contract Data Management Team . The Randolph Pharmacy and Formulary link is under "Medical" near the bottom left column of the page under "Information Resources"*** 4 Easy Steps for Searching Your Formulary Type the name of the drug into the search box Click "Search" Process Update #2 - Routine medication turnaround times. Therefore, please put aside cell phones before approaching thewindow. A2. Drop off paper prescriptions at Randolph Clinic Pharmacy drop box table Complete the drop off form located on the table Can I activate/refill my prescriptions using the MHSGenesis portal? How do I know if I have medications ready to be activated? Refills called in after 1200 or on weekends will be ready the second duty day. You have already flagged this document.Thank you, for helping us keep this platform clean.The editors will have a look at it as soon as possible. Refills are ordered by phone or online at www.tricareonline.com: refills ordered prior to 1200 hours on a duty day are ready for pick-up the following duty. Pharmacy Direct Member Reimbursement Form. Your file is uploaded and ready to be published. Such hyperlinks are provided consistent with the stated purpose of this website. Medical > JBSA Pharmacies > Formulary - Randolph Air Force Base JBSA-Lackland and Randolph Pharmacy teams are updating processes to improve support to beneficiaries. These numbers are also located on top of all prescription labels. If you have a Medicare prescription drug plan, your formulary may be different from those who get coverage through their employer. The phone number can also be located on your prescription label. The pharmacy teams will use existing space and capacity to create an internal Urgent Care Pharmacy to optimize the process for obtaining urgent medications. Dwane Young). Your file is uploaded and ready to be published. The pharmacy call center phone lines will be deactivated for both Lackland and Randolph. The Randolph Pharmacy Flight would like to thank the more than 250,000 beneficiaries eligible to utilize our pharmacies. Complete this printable form to ask us for a decision about a prescription drug and your specific plan coverage. An official website of the United States government, JBSA-Lackland, JBSA-Randolph Pharmacies change processes. Location: Base Exchange (BX) Mall TRICARE is a registered trademark of the Department of Defense (DoD),DHA. Randolph Air Force Base Information and Referral Services. If you would prefer to access formulary information on your mobile device, log in to your formulary and click the mobile link at the bottom of the homepage for download instructions. A5. Driving a long distance to the pharmacy? We are pleased to be the fastest-growing Air Force pharmacy for the past ten years while maintaining the provision of world-class patient-centered care. Are you sure you want to delete your template? 59th Medical Wing > Home Most prescriptions are ready in two duty days. The following page contains numerous external links to social media sites of various mission partners and organizations affiliated with Joint Base San Antonio. A PDF reader is required for viewing. All JBSA pharmacies, to include JBSA-Lackland, JBSA-Randolphand Brooke Army Medical Center,will only accept electronic prescriptions for controlled substances. Randolph Clinic - 359th Medical Group | Health.mil There are co-pays, but beneficiaries will reduce time spent at the pharmacy. Confirm theyre sending your name, date of birth, and gender exactly as they appear in DEERS. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. Joint Base Charleston > Health Services > Pharmacy - TRICARE JBSA-Lackland, JBSA-Randolph pharmacies implement changes to - AF Randolph AFB (Joint Base San Antonio) Directory - Randolph Clinic This contactless, automated locker allows beneficiaries to pick up prescriptionrefills24/7 at their convenience. Phone: 210-652-4127. The 59th Medical Wing is updating these processes after the completion of an internal study which revealed that demand for pharmacy services is currently 26% higher than what the wing is resourced to deliver. 1 Review. For other than authorized activities such as military exchanges and Services/Morale, Welfare and Recreation (MWR) sites, the United States Air Force does not exercise any editorial control over the information you may find at these locations. Performing this action will revert the following features to their default settings: Hooray! Patients will need to use Q-Anywhere or lobby kiosks to activate prescriptions. 2. Randolph Printable Formulary - Randolph Air Force Read more about cream, ointment, pharmacy, oint, randolph and base. English. *Urgent medications includeshort course acutetreatments to include pain medications(JBSA-Lackland only), antibiotics, and/or steroid dose packs OR medications for patients discharged from the ER or hospital/urgent care in the past 72 hours. Sign up to receive TRICARE updates and news releases via email. Co-pays (can differ depending on medication/day supply): Find retail network pharmacies at https://militaryrx.express-scripts.com/find-pharmacy. In a Defense Health Agency Market that serves more than 390,000 beneficiaries, U.S. Navy Capt. Currently there is no functionality to activate new medications or refill existing scripts on the Portal. Our fax number is (210) 652-3516.Refills are ordered by phone or online at www.tricareonline.com. Call-in activations will be turned off. 359th Pharmacy Phone. Until further notice, Ancillary Services (Lab & Pharmacy) operating hours will be 7 a.m. to 4 p.m. JBSA- Randolph Satellite Pharmacy Hours of Operations: Monday - Friday 8 a.m. to 4 p.m. ** Available for refill pick up . A4. Text "get in line" to 833-258-0792 and follow the prompts. Placeprescriptions in the envelope provided, and fill out the information requested on theenvelope. Hosted by Defense Media Activity - WEB.mil. (U.S. Navy photo by Mass Communication Specialist 2nd Class Dylan M. Kinee/Released). Process Update #5 - Phone line deactivation. Wellcare uses cookies. Why am I not getting text messages from the pharmacy? Find theright contact infofor the help you need. A3. Clinic Pharmacy: Open to all beneficiaries. Randolph Clinic - 359th Medical Group | Health.mil Randolph AFB, TX 78150-4801. Q1. Defense Health Agency guidance for complex medical markets with multiple MTFs, such as San Antonio, is to not process any prescriptions in advance. Find where you can donate blood through the Armed Services Blood Program. Drug Formulary Current as of 11September 2012 ***Updated versions of our drug formulary can be obtained at the Joint Base San Antonio web site: www.jbsa.af.mil. With a $17.7M annual budget, the group averages 8,320 outpatient visits,38,750 prescriptions, 5,064 lab procedures, and 2,000 radiology films permonth. For beneficiaries interested in receiving medications by home delivery, Express Scripts is a TRICARE service. An official website of the United States government, For 90-day supply medications, the refill can be called in 21 days prior to running out of medication, For 60-day supply medications, the refill can be called in 14 days prior, For 30-day supply medications, the refill can be called in 7 days prior, In alignment with Texas state law, paper prescriptions for, For beneficiaries interested in receiving medications by home delivery, Express Scripts is a TRICARE service. TRICARE requires certain forms to be filled out by ordering providers for certain medications to be covered. In order to activate your medication(s) you may choose 1 of 2 methods: Q2. *** Updated formulary drug lists are posted on the Joint Base San Antonio web site:www.jbsa.af.mil. These process changes will allow for enhanced support from the wings off-site robotic prescription refill center to meet demand. The goal of the Urgent Care Pharmacy is to provide patients with their urgent medications within 1 to 2 hours of initial check-in. An official website of the United States government, Office of Research and Technology Applications, https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, https://militaryrx.express-scripts.com/find-pharmacy, Hosted by Defense Media Activity - WEB.mil, For 90-day supply medications, the refill can be called in 21 days prior to running out of medication, For 60-day supply medications, the refill can be called in 14 days prior, For 30-day supply medications, the refill can be called in 7 days prior. Randolph Printable Formulary - Randolph Air Force Base. Activating New Prescriptions - Any routine medications will be ready after 1:00 p.m. on the second duty day from activation. Randolph Main Clinic Visit https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, option 3 for more information. Donate today, to prepare for tomorrow. By continuing to use our site, you agree to our Privacy Policy and Terms of Use. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. Randolph Printable Formulary - Joint Base San Antonio - YUMPU The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. No. Proceed to the pharmacy lobby and use the kiosk to activate. English. Process Update #5 - Phone line deactivation. Remember to write down/be prepared to provide prescription numbers when calling in refills. There are co-pays, but beneficiaries will reduce time spent at the pharmacy. Are you sure you want to delete your template? Process Update #4 - Only electronic controlled substance prescriptions. JBSA Randolph, TX, United States 78150-0000. Patients will need to use Q-Anywhere or lobby kiosks to activate prescriptions. A couple of times computer upgrades have caused a bit of concern, but the personnel have always been great. Call-in activations will be turned off. A search can tell you: Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug) Where the prescription can be filled Copayments and limitations, such as prior authorization Coverage review requirements and forms Alternative medications, including costs For non-controlled medications, please proceed to the pharmacy lobby and pull a ticket for service. No. The drug formulary is a list of medications covered by your Humana insurance plan's pharmacy benefits. To speak with pharmacy personnel call (210) 652-4127 and select option #2 for the Base Exchange Pharmacy, or option #3 for the Main Clinic Pharmacy. Instead, once they pull a number from a kiosk for pick up, they can have a seat and wait for their number to be called. 59th MDW adjusts pharmacy services and hours The following process updates will take effect Sept. 6, 2022: Process Update #1 - Pick up Process Change As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. Members should fax form to 1-866-388-1767. The Randolph Pharmacy and Formulary link is under Medical near the bottom left column of the page under Information Resources*** The 359 MDG Clinic Pharmacy dispenses new orders entered directly into our computer system by DoD providers in the San Antonio area. Patients can activate routine prescriptions using the Q-Anywhere system by texting "Get in line" to 833-517-4408 (JBSA-Lackland) or 833-258-0792 (-JBSA-Randolph) during duty hours between 7 a.m. and 4:30 p.m. Activating Prescription Refills -Any medications called in for a refill will be ready after 1p.m. on the third duty day from activation. New Electronic Health Record System Launches for Beneficiaries in Tidewater. Randolph AFB (Joint Base San Antonio) - 630 3rd St West , Bldg 1068, Randolph AFB, TX 78150 Satellite Pharmacy Phone 210-652-4189 Satellite Pharmacy Alt Phone 210-652-0108 Automated Refill Phone 210-292-9995 Randolph AFB Pharmacy Website Mon 0800 - 1700 Tue 0800 - 1700 Wed 0800 - 1700 Thu 0800 - 1700 Fri 0800 - 1700 Sat 0800 - 1200 Sun Closed Mon-Fri 0730-1630. This contactless, automated locker allows beneficiaries to pick up prescription refills 24/7 at their convenience. Military pharmacies are staffed based upon how many prescriptions go out the dispensing windows, so any prescription returned to stock is unsupported labor. The pharmacy call center phone lines will be deactivated for both JBSA-Lackland and JBSA-Randolph. Hours of Operation:7:30a.m. to 4:30p.m., Monday-Friday; Closed Saturday and Sunday, as well asall four-day weekends DISCLAIMER TO EXTERNAL NON-GOVERNMENT WEBSITESThe following page contains numerous external links to social media sites of various mission partners and organizations affiliated with Joint Base San Antonio. Refills can be ordered bycalling (210) 292-9995; select option #2 for delivery to an Air Force pharmacy, then selectoption #2 again to identify the Randolph BX Satellite Pharmacy as your pick-up location.The toll free refill order number is (800) 469-7170.The Clinic Pharmacy is open Monday through Friday 0730 1630; the Base ExchangePharmacy remains open until 1700 hours. In alignment with Texas state law, paper prescriptions for controlled substances will no longer be accepted. JBSA-RandolphDrug FormularyWelcome to the Randolph Clinic Pharmacy!Time spent at the pharmacy window is an opportunity for you to ask questions andobtain information. The 59th Medical Wing is updating these processes after the completion of an internal study which revealed that demand for pharmacy services is currently 26% higher than what the wing is resourced to deliver. This document outlines your rights with regards to your Medicare drug plan. Y0020_WCM_100876E Last Updated On: 9/1/2022. There are co-pays, but beneficiaries will reduce time spent at the pharmacy. Air Force SMART program sustains readiness and currency through tailored training. Instead, once they pull a number from a kiosk for pick up, they can have a seat and wait for their number to be called. For beneficiaries interested in receiving medications by home delivery, Express Scripts is a TRICARE service. Process Update #4 - Only electronic controlled substance prescriptions. Find theright contact infofor the help you need. The following process updates will take effect Sept. 6, 2022: Process Update #1 - Pick up Process Change As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. JBSA-Lackland, JBSA-Randolph pharmacies implement changes to - TRICARE TRICARE Formulary Compound Drugs Maintenance Drug List Specialty Care Drug List . You have already flagged this document.Thank you, for helping us keep this platform clean.The editors will have a look at it as soon as possible. Providers order to the same default pharmacy regardless of where patients want to fill prescriptions; some pharmacies share a common e-prescribe queue. This simply means that a pharmacy team member has reached your request within the queue to activate and has activated any medications in your profile able to be activated at the time of the request. Women's Health Equity is a Real Focus for DOD, Mullen Says. A delay may also occur if anorder is large, or contains controlled drugs for which ongoing accountability of eachtablet or capsule is required.We value your feedback. Use the TRICARE Formulary Search Tool to look-up your drug. The pharmacy staff will be able to further assist. 221 3rd St. W JBSA - Randolph, TX 78150 Call-In Refill Pickup Randolph Base . . The pharmacy teams recommend patients initiate medication renewals/refills as early as possible using the following timelines: Per TRICARE, refills can be called in when 75 percent of the issued supply has been used: Medication renewals will need to be initiated with your provider so please ensure adequate time is allowed for that process in addition to the timelines given above. Remember to write down/be prepared to provide prescription numbers when calling in refills. This process change is not intended to limit the options available to patients, but to provide better support by using the additional staff in other areas of the pharmacy. Please use one envelope for each patient. As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. Stacie Milavec Walter Reed Audiology Speech Pathology Improving World Hearing Day is observed annually on March 3 and this years theme was Ear and Hearing Care for All.. Activating New Prescriptions - Any routine medications will be ready after 1p.m. on the second duty day from activation. Funds collected are sent to the Randolph Clinic, where it is used toenhance your healthcare. The pharmacy teams recommend patients initiate medication renewals/refills as early as possible using the following timelines: Per TRICARE, refills can be called in when 75 percent of the issued supply has been used: Medication renewals will need to be initiated with your provider so please ensure adequate time is allowed for that process in addition to the timelines given above. Visit, The Wilford Hall Ambulatory Surgical Center'sScriptCenter lockers are located on the first-floor B-Wing hallway next to the pharmacy. The automated refill call in system will give you specific times and days on when your prescriptions will be available. In recognition of National Blood Donor month in January, theArmed Services Blood ProgramOpens ASBPreminds the military community about the importance of donating blood. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. After-hours access can be obtained by coming through the FEC entrance. (Courtesy Graphic), This graphic illustrates the medication turnaround times patients can anticipate with the pharmacy process changes being implemented beginning Sept. 6, 2022. The group consists of 367 personnel in 8 buildings. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. Sometimes, Express Scripts requests additional information from the provider. The DoD ID number can be found on the beneficiarys military issued identification card. Specialty pharmacy services customized for cancer and rare disease patients. Currently, the demand for pharmacy services exceeds what the 59th Medical Wing is resourced to provide by approximately 26%. Randolph Clinic - 359th Medical Group Contact Us 221 3rd Street West, Bldg. Prescriptions called in before 0900 will be ready for pick up the following duty day (JBSA Lackland and JBSA Randolph) and ready in 3 business days (JBSA Fort Sam Houston). Remember to write down/be prepared to provide prescription numbers when calling in refills. Randolph Clinic Health Services Reid Clinic Pharmacy Formulary (medication availability) Manage Your Prescriptions TRICARE Pharmacy Program TRICARE Formulary Search Tool Contact Us Hours: 7 a.m. to 4:30 p.m. Telephone: 210-671-9637 Don't forget to keep your family's information up-to-date in DEERS. Focusing on treatments for cancer and rare diseases, we believe in care that's designed for each patient's needs.. Our specialty pharmacy's compassionate, patient-first approach helps people navigate the fragmented healthcare . The current call center wait times and the inadequate functionality of the phone system (call drops) are not meeting the standard of customer support we would like to provide. I've been that route and I'll continue to drive the 120 miles round trip to get my meds from the Randolph Pharmacy! YUMPU automatically turns print PDFs into web optimized ePapers that Google loves. Visithttps://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, option 3 for more information. (Courtesy Graphic). Such links are provided consistent with the stated purpose of the web site. 630 3rd St. W Randolph AFB (Joint Base San Antonio) Directory - Pharmacy JBSA - Randolph, TX 78150 JBLE Medical Clinics stand up Walk-in Contraception Clinic. 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center An Airman uses a pharmacy kiosk at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland Aug. 16, 2022. The 359 MDG pharmacies are open Monday through Friday 0730 1630, but are closed Federal holidays, Family Days, and at 1200 hours the last Wednesday each month. Nestled in the northeast corner of San Antonio lies Joint Base San Antonio-Randolph or the Showplace of the Air Force. The breathtaking Spanish colonial architecture on display could be one reason for the flashy nickname, or it could also be the almost constant displays of air superiority occurring overhead. 7700 Arlington Boulevard Hosted by Defense Media Activity - WEB.mil, For 90-day supply medications, the refill can be called in 21 days prior to running out of medication, For 60-day supply medications, the refill can be called in 14 days prior, For 30-day supply medications, the refill can be called in 7 days prior. Process Update #3 - Urgent Prescription Process. For the Anderson family, protecting their 8-year-old son, Reeve, has proven to be the fight of his lifetime.
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