Tip: If you dont want to leave smart devices switched on all the time, consider creating Alexa routines. In that case I usually go back on to mobile data and check online to see if theres an ISP outage. (SCANNED QR CODE, CHOSE HUB AND KITCHEN AS GROUP) I also bought an Alexa controlled TV that I never got to work. Its difficult to avoid dependencies on cloud services with smart home devices (as Alexa itself is a cloud service). problem sorted out by just removing the SmartThings, 6 Ways To Troubleshoot Eufy Smart Lock Keeps Going Offline, 8 Reasons Why Meross Smart Plug Wont Connect To Wi-Fi. To keep your Alexa device working, make sure it receives sufficient electric power. SmartThings Button added, but Alexa says the "Device is Unresponsive" If your smart device has an Alexa skill, make sure to enable it first. Your internet service provider (ISP) sets a monthly data limit to your plan. Or your Wi-Fi network might be operational, however your ISP (internet service provider e.g. To resolve the issue, update your Alexa device firmware. Alexa will not respond to my voice. . In researching this article, I read how some users have had issues with certain brands of Wi-Fi routers. I thought Alexa devices update automatically. A device is something that will show up on the things list in the smartthings mobile app. I have 4 echo devices on my network. Power cycle your devices (Turn them off and on again! You should be able to find one on eBay for $15. If you think there may be network issues with the devices communicating, then it can also be worth power cycling your Wi-Fi router. JD: But only the virtual device will show up on the Amazon list of devices, because it cant see ST buttons.. So, be sure to ask the assistant to learn your voice. Just sayin. * When you toggle the switch off, a list of all the devices will appear. Powered by Discourse, best viewed with JavaScript enabled, Smartthings devices unresponsive in alexa app. Click Smart Home and then click Devices. If you're still . But only those that are registered on its system. But lets say you do want to use the smartthings button that you already have. So it seems there is something up with the device health in smartthings. If there are updates, then its worth installing them and then test out the voice command again to see if that solves the problem. So for now, lets just call it zebra. Zebra is a virtual contact sensor. Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? If youre keeping track of the basic connectivity status and there are no issues with the voice commands, then you will have an easier time fixing the errors. The one remnant I cant delete is the SmartApp I guess I set up. ONLY ONE BUTTON DEVICE IS IN THE ST WEB LIST OF DEVICES. Uninstall and reinstall the device manufacturer's app. You use it for a completely separate virtual device. Whats the problem this time?. It is currently in set up mode with the orange ring going around but nothings works. + Alternatives, (2 Steps) How To Get Alexa To Whisper [2023 Guide], Alexa Not Talking Back: 11 Causes & Ways To Fix It (2023), (13 Fixes) Alexa Not Responding But Lighting Up [2023]. As for the difficulty level of what you were attempting, Id say it was medium-high for the average ST user. Look for the skill or device in question. Nicer form factor, smaller, etc. Heres the FAQ on adding custom device type handlers to your account: FAQ: An Overview of Using Custom Code in SmartThings (SmartThings Classic, Groovy Code). I guess that is why Amazon stopped bundling and/or selling them. Your Alexa device is unresponsive because the WiFi connection is unstable or has low bandwidth. Hence, before jumping to any conclusions, check that the button is turned on. *** A separate . Unfortunately, once you have all of the above fixes ticked off, there really isn't too much more that you can do from the comfort of your own home. I tried buying those alexa buttons, but they were out of stock everywhere. Check your user manual to see what app you should download. While the SmartThings unit is a robust device, it is not really meant for rough use. The Pierron DTH is for a virtual device. The most common Echo Show problems and how to fix them I have 6 devices connected to Alexa linked through the Kasa app. It will show up in your device list and youll be able to select it in automations. There is simply no point in wasting hours of your time trying these basic fixes when the unit itself is damaged. (Did I mention that you can buy an Amazon echo remote for $15 on eBay? Luckily, fixing these issues is not that difficult. If your SmartThings devices cant connect to a stable network, then they will show up as unresponsive on your mobile app. I BOUGHT TWO SMARTTHINGS BUTTONS. I have an Alexa that I have had for several years. If the device is connected to a power outlet, disconnect it for two minutes, and then reconnect it. If youre in a situation where the smart devices wont work with the SmartThings app as well as the Alexa app, then this issue can be related to a poor connection. If you live with other people, its quite possible that a family member unplugged the device by accident. A shed full of power tools and an eagerness to take on any DIY task have helped get his smart home to its current level. Uninstall and reinstall the device manufacturers app, 10. Maybe the bjperrion DTH is outdated (and only works with the classic app, but that doesnt seem like it could affect operation), or some other incompatability. SEE PIC. It is inexpensive, which is why the majority of customers choose this automation hub. Thats when we say that Alexa can be used as a man in the middle integration. Under Devices, click "Echo and Alexa.". After 45 seconds, none were discovered. Alexa is able to play music, provide information, deliver news and sports scores, tell you the weather, control your smart home and even allow Prime members to order products from Amazon. Its really just software. Have you enabled their Alexa skills already? To start with, unplug the smart plug from the power outlet for 15 seconds and plug it back in. Then we can figure out what steps you need to take, because I think you have mashed together a couple of different solutions for different use cases. Unless you change it back to default. Ok, thats very helpful. From there, you can go about checking the response after the device has a chance to connect to the router. I entered the Alexa app, and tried to Discover New Devices. All 3 of my echo dots stopped working at the same time I went on my phone Alexa app and cant even get on that I ha e done everything! I gave you an eBay link for one. Everything is working for me. How to fix 'Device is Unresponsive' message with Smart Plugs and * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except IN ALEXA, IN ALL DEVICES, ITS LISTED AS VOLUME BUTTON WITH THE ICON THAT RESEMBLES A DECORA-TYPE PADDLE SWITCH. I disabled the Smarthings skill. And some have slashed circle icons instead. Unless you mistakenly changed the DTH for the physical button to the virtual device, rather than leaving the physical button alone and creating a brand new virtual device which will use the virtual DTH. To further isolate the issue with the voice commands, you can try updating the trigger phrase and then ask Alexa to repeat the command. Most users mentioned that this issue was related to the SmartThings side while the Alexa application was working just fine. , I tried one last time w/ the SmartThings button. Wait a minute: how do you turn on a contact sensor? Alexa reports of the button: The device is unresponsive. Thats because you cant turn the button on or off. Well, did you factory reset your Alexa device recently? Once all of the devices boot back up, try the voice command again to see if Alexa can successfully communicate. But if its crashing or lagging, your new routine may not be saved. Sometimes recycling the lamps, sometimes rebooting the Echo, once disconnecting Wiz from Alexa and reconnectingbut its always something. From there, you can go about adjusting the configurations to personalize the system. I have an Alex Echo, Smartthings hub, and various devices. Alexa skills are smart device apps or features inside Alexas system. Note: I find it best to use the Alexa app as opposed to the Alexa web interface, as not all features and settings are supported online. Then I found the SmartThings button. YOU STATED The physical button uses its own original DTH. NO DTH WAS PROVIDED. Click on More, proceed to Skills & Games, and select Your Skills.. Thats why most people save this solution to be used as a last resort. And users receive these updates by updating their apps. But thats all the choices youve got. You dont have a louder and softer choice. And that power adapter and speaker power port are in tip-top condition. You can do that by navigating the smart device companion app. If you want to stop Alexa from whispering, disable the whisper mode. If I cannot load Google from this distant location, then you may need to invest in a Wi-Fi extender or upgrade to mesh Wi-Fi to improve signal strength. Daniel founded Smart Home Perfected in 2019 as a personal passion project. My WiFi connection is stable. You press the button, Smartlighting automation turns on the zebra switch which then makes the zebra contact sensor open, Alexa recognizes that it opened and runs the routine that plays the dog barking audio. If your Alexa device or app is not responding as expected, contact Alexa Feature Help. The lights always work fine through the Philips app so I dont think its an issue on that end. This is what fixed the same problem with my Philips Hue lights. In this instance, there are a few things to try . Using the SmartThings button to trigger a single action is pretty easy. Echo Show Connected But Not Responding: How To Troubleshoot Tap on the menu icon in the top left corner of the screen. You may be able to tap it on your phone to turn it on and off, but that just means that there is an app somewhere that recognizes it and will note that its state has changed. Is Bluetooth Better Than 2.4 GHz? IM TAKING NOTES TO USE FOR SETTING UP THE 2ND BUTTON. To help you out, heres a quick guide on Alexas LED indicator: Learn more: Why is my Alexa not talking back? Wait at least 30 seconds, though I recommend waiting a full minute in case any cached settings persist. Select "Settings" from the menu options. At all. This was an original 1st gen Echo remote. ILL WORK TO RETURN TO A CLEAN SLATE, JD: And all you have there are two different DTHs added to your library. Just sayin ). Did you have family or friends who slept over? You will be much, much happier with the Echo Remote control. Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. At this point, the best bet is to resort back to some of the older tried and true techniques. govee lights not responding to alexa Toggle navigation. The most common use case of this type is when you want to have SmartThings turn on a light which doesnt work with smartthings but does work with Alexa. Different devices follow different procedures for performing a hard reset. You will need to provide permission to link again. Its moot now. You can do that by soft resetting your Alexa device. When installing or maintaining electronic devices in your home, make sure to observe the manufacturers instructions at all times.
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