bt fault reporting

Is there anyone at BT who can take a report of an - BT Community I cannot connect to Broadband. When things go wrong, it can quickly get you up and running again. Broadband and wi-fi. If you still have problems, then post back here. Report a fault To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Identity verification on any device using your present methods have been locked for 20 minutes. How to report a BT line fault or broadband fault | BT Business wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Find a hotspot and learn how to connect your devices. Understandably, this has left some believing the internet being pumped into their homes isnt performing as well as it should. When you run the tests online, well ask you simple questions, and let you know how well put things right. Report and track your BT problem | BT Help A broadband order. Problems and faults Contact Live chat, phone, or email Faults Orders Billing Complaints Close account Quick links Track a fault Set up or cancel call divert Using calling features Ask the BT Business Community Search all help Faults - contact options By WhatsApp Best if you're on your mobile. If it is a cell phone, try calling a number in your contacts since you will not be able to hear a dial tone. Thanks to all authors for creating a page that has been read 114,434 times. By using our site, you agree to our. To track your repair, we just need two bits of information. BT Business broadband, phone line, email or Cloud Voice services not working properly? If you've lost all incoming and outgoing calls, try re-booting the firewall and your phone system, as this helps to reconnect with the SIP platform, and restore service. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). To create this article, volunteer authors worked to edit and improve it over time. BT Broadband help. You have been temporarily locked out. Find out how to fix your internal wiring. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). Plug your phone or device into another wall jack that you know is working. Please check you entered your username and password correctly and try again. Continue the test to all the phone lines. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. You've disabled JavaScript on the browser. You'll find your account number at the top left-hand corner of your BT phone bill. Log in to report a fault and youll go straight to the correct place to fix problems. Best if you're on your mobile. To see the full details for the fault, youll need to log in to My Account. Message 4 of 27. Administrator. But, given a phone number how do you know who the service provider is? Just click on the icon in the bottom right corner of the screen to get started and select the option for 'others' and then select 'contact us' to get started. Help reporting and fixing landline problems online Find out how easy it is to get a BT ID so you can run tests, report a fault, fix problems and book an engineer online. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. What can we help with? Track your order and delivery. wikiHow is where trusted research and expert knowledge come together. There's a problem with my landline or Digital Voice I need help with nuisance/scam calls How can I report damage to BT cables, poles, cabinets or manholes? You have been temporarily locked out. The electricity in a phone line does spike to around 90 volts when the phone rings, which can give a mild shock. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Unplug the short telephone cord and plug in your corded phone and determine if the problem still exists. Today there is major packet loss (25%) and slow throughput (150-228ms response time) on 166-49-214-198.gia.bt.net. Available 24/7Free from UK landlines. Please enable it prior to continuing. Please check you entered your username and password correctly and try again. Its easy to put things right. Invalid passcode. Please try after 15 minutes. Login or sign up to track your faults online Login or sign up to track your faults online Log in Enter BT ID Password Show Forgotten your login details? Reported a problem already? Problem with BT Business phone line, broadband, email or a Cloud Voice service? Need to report a fault with your BT Business line, broadband, email or cloud voice service? How do I troubleshoot a landline phone problem? Select the fault to see a progress update or any steps you need to take. This should reset the phone. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/05\/Report-a-Faulty-Phone-Line-Step-1.jpg\/v4-460px-Report-a-Faulty-Phone-Line-Step-1.jpg","bigUrl":"\/images\/thumb\/0\/05\/Report-a-Faulty-Phone-Line-Step-1.jpg\/aid5600913-v4-728px-Report-a-Faulty-Phone-Line-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"