Provided that you notify us of any Diverted Payout without delay and at the very latest within 13 months following the debit date, you may be entitled to a refund of that payment. The following paragraphs will apply if you are a Host, including each Host Team member, contracting with Airbnb China: 19.1 Certain Payment Services applicable to Hosts may be provided by local third-party payment service providers which, under applicable laws and regulations, hold certain permits or licenses in China and which are engaged by Airbnb China to provide the relevant Payment Services. 17.2.4 Any complaints about the Payment Services should be made to Airbnb Payments UK pursuant to Section 21. Additional Clauses for Users Contracting with Airbnb China. The unclaimed funds held by the state are often from bank accounts, insurance policies, or your state government. We are also dedicated to educating and providing guidance to holders of unclaimed property to ensure compliance with unclaimed property laws. Airbnb Payments will process each transaction in the currency you select via the Airbnb Platform. Airbnb Payments is not responsible for any loss suffered by you as a result of incorrect Payout Method information provided by you. If the modification increases your Total Price, you may be required to make an additional partial payment of the new Total Price at the time of the modification. 17.2.2 We will not be liable for any loss arising from: (i) Diverted Payouts where you acted fraudulently or where, with intent or gross negligence, you failed to use the Airbnb Platform and/or Payment Services in accordance with the Terms or these Payments Terms (including the obligation to keep your Credentials safe); (ii) or any payout transaction which we facilitated in accordance with information provided by you where the information you provided was incorrect. 3.1 Payment Collection. In the case of a cancellation by a Host, Airbnb Payments will hold the funds on behalf of the Host for up to 72 hours until the Guest is either refunded or the funds are used to rebook with another Host. 5.5.1 Any refunds or credits due to a Member pursuant to the Terms, Extenuating Circumstances Policy, Rebooking and Refund Policy, Experiences Guest Refund Policy, and Luxe Rebooking and Refund Policy, will be initiated and remitted by Airbnb Payments in accordance with these Payments Terms. 17.2.4 Any complaints about the Payment Services should be made to Airbnb Payments UK pursuant to Section 20. Neither Airbnb Payments nor any other party involved in creating, producing, or delivering the Payment Services will be liable for any incidental, special, exemplary, or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Payments Terms, (ii) from the use of or inability to use the Payment Services, or (iii) from any communications, interactions, or meetings with other Members or other persons with whom you communicate, interact, transact, or meet with as a result of your use of the Payment Services, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and whether or not Airbnb Payments has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. If you are contracting with Airbnb Payments UK, or Airbnb Payments Australia, you will receive at least two (2) months advance notice. 2.3 Payment Authorization. 2.11.1.5 If Airbnb Payments is unable to collect your payment, Airbnb Payments will notify you of such declined payment, and require you to complete the payment using an alternative Payment Method within 72 hours of the notice. Any dispute arising from or in connection with these Payments Terms must be submitted to the International Chamber of Commerce (ICC) for arbitration in New Delhi, which shall be the seat and venue of arbitration. YOUR PROPERTY. If Airbnb Payments holds funds due to you (e.g., because we are unable to issue you a Payout or refund) or you do not use a gift card or gift credit for the relevant period of time set forth by your state, country, or other governing body in its unclaimed property laws, we may process the funds due to you in accordance with our legal obligations, including by reporting and escheating (sending) such funds to the appropriate governing body as required by applicable unclaimed property laws. If think you may have unclaimed money or property waiting for you, you can check online through free websites and state databases. 16.5 Language. 13.7 Survival. Airbnb Payments is not responsible for any such fees and disclaims all liability in this regard. Enter your name below to see if you have any unclaimed property due to you: The use of such service providers requires that we transfer or make available some data to them. You and Airbnb Payments each retain the right to seek resolution of the disputein small claims court as an alternative to arbitration. You acknowledge and agree that anyone you authorize to use your Airbnb account may use the Payment Services on your behalf and that you will be responsible for any payments made by such person. 15.2 Overview of Dispute Resolution Process. 5.2 Payment Authorizations. 2.11.1.4 You agree that by selecting a Payment Plan, you may not be able to pay for the booking with a different Payment Method or pursuant to a different payment schedule. when you book a Listing in China with a Host who is not a resident of China, when you book a Host Service outside of India; or. 2.3 Payment Authorization. Airbnb Payments may enable features that allow you to authorize other Members or third parties to take certain actions that affect your Airbnb account. If you provide Host Services jointly with one or more other Hosts as part of a team, business or other organization (Host Team), Airbnb may make available to such Hosts the option to allocate between the members of the Host Team the total Host Payout for a booking. 15.7 Modification to AAA Rules - Arbitration Hearing/Location. 14.2 If you are contracting with Airbnb China, these Payments Terms will be governed by and construed in accordance with the laws of the Peoples Republic of China (China Laws). Submit a Report Submit a Payment Upload Holder Documentation Upload Finder Documentation - Tax ID. As a consumer who resides in the EEAyou can access the European Commissions online dispute resolution platform here: https://ec.europa.eu/consumers/odr. Any amounts already paid to you as a Host despite a Guest cancelling a confirmed booking or Airbnb deciding that it is necessary to cancel a booking in accordance with the. Stays. 15.2 Overview of Dispute Resolution Process. Notwithstanding anything to the contrary in the Payments Terms, for the avoidance of any doubt, in connection with Guests who reside in France, the Total Price, installments or periodic payments, including Recurring Payments, collected by Airbnb Payments from such Guest are down payments (acomptes) within the meaning of French law. If you cancel your Airbnb account as a Host or Airbnb Payments takes any of the measures described above, Airbnb Payments may provide a full refund to any Guests with confirmed booking(s), and you will not be entitled to any compensation for pending or confirmed bookings that were cancelled. Luxury Homes for Sale in Grenoble, Auvergne Rhne Alpes, France These payment service providers may charge you additional fees when processing payments in connection with the Payment Services, and Airbnb Payments is not responsible for any such fees and disclaims all liability in this regard. If you are contracting with Airbnb Payments Luxembourg, this agreement is concluded in the language as applied by the Terms and all communication undertaken during this contractual relationship shall be made in that language. Limitations For additional information, including tools to help you assess your compliance, see https://www.visa.com/cisp and https://www.mastercard.com/sdp. 3.9 Handling of Funds. Neither Airbnb Payments nor any other party involved in creating, producing, or delivering the Payment Services will be liable for any incidental, special, exemplary, or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Payments Terms, (ii) from the use of or inability to use the Payment Services, or (iii) from any communications, interactions, or meetings with other Members or other persons with whom you communicate, interact, transact, or meet with as a result of your use of the Payment Services, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and whether or not Airbnb Payments has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. We may also take steps to recover funds sent to you in error (including but not limited to an event of duplicate payments made to you due to a processing error), by reducing, setting off and/or debiting the amount of such funds from any future Payouts owed to you. Any amount due to Airbnb or Airbnb Payments (e.g., as a result of your bookings, Booking Modifications, cancellations, or other actions as a Guest, Host or user of the Airbnb Platform), including reimbursement for costs prepaid by Airbnb or Airbnb Payments on your behalf. Add guests. If you have any questions regarding your Recurring Payments, please contact Airbnb Payments. The language of the arbitration shall be English. Please contact your bank or credit card company if you have any questions about these fees or the applicable exchange rate. If the proposed changes to these Payments Terms are material, you will be asked to explicitly accept the revised Payments Terms. 15.4 Agreement to Arbitrate. 15.5 Exceptions to Arbitration Agreement. Search . 2.4 Automatic Update of Payment Method. 1.4 Verification. Discover your dream home among our modern houses, penthouses and. 20.5 For any Payout Method linked to your Airbnb account, you authorize Airbnb Payments to store the Payout Method, remit payments using the Payout Method for bookings associated with your Airbnb account and take any other action as permitted in the Payments Terms in respect of the Payout Method. 2.1 Adding a Payment Method. If Airbnb Payments is unable to collect the Total Price due, as scheduled, Airbnb Payments will collect the Total Price due at a later point in accordance with Section 5.3. These steps may include crediting or debiting (as appropriate) the original Payout Method or Payment Method used or selected by you, so that you end up receiving or paying the correct amount. Airbnb Payments may also terminate this agreement immediately without notice if (i) you have materially breached your obligations under this agreement; (ii) you have provided inaccurate, fraudulent, outdated, or incomplete information; (iii) you have violated applicable laws, regulations, or third-party rights; or (iv) Airbnb Payments believes in good faith that such action is reasonably necessary to protect other Members, Airbnb, Airbnb Payments, or third parties. or via email to:complaints.payments@airbnb.com. violate or infringe anyone elses rights or otherwise cause harm to anyone. Legal proceedings (other than small claims actions) that are excluded from the Arbitration Agreement in Section 15 must be brought in state or federal court in San Francisco, California, unless we both agree to some other location. Each Host agrees that Airbnb Payments may refund the Guest in accordance with the Terms. The request must be filed with the CSSF in writing, by post or by fax to the CSSF or by email to the address/number available on the CSSF website, or online on the CSSF website. Any such limitations will be communicated via the Airbnb Platform, and you will be prompted to select a different currency or Payment Method. Barcelona Takes on Airbnb. Unclaimed Property - California State Controller 3.8 Payment Service Providers. 6.1 If you are responsible for Damage Claim amounts,pursuant toSection 15 of the Terms, Airbnb via Airbnb Payments may, with your prior authorization, to charge the Payment Method used to make the booking or any other payment method on file in your Airbnb account at the time of the Damage Claim in order to collect Damage Claim amounts, up to a maximum amount as defined in Section 15 of theTerms.. 6.2 You agree that Airbnb Payments may seek to recover from you under any insurance policies you maintain and that Airbnb Payments may also pursue against you any remedies it may have available, including, but not limited to,referral to a collections agency, or pursuit of causes of action or claims against you, including in relation to a Damage Claim, orpayment requests made by Hosts under the Host Damage Protection. Please contact your bank or credit card company if you have any questions about these fees or the applicable exchange rate. Airbnb Payments may offer alternative options for the timing and manner of payment. In the event of a Force Majeure Event that may affect the processing and settlement of refunds, Airbnb Payments will initiate and process the refund as soon as is practicable. Airbnb Payments is committed to participating in a consumer-friendly dispute resolution process. 2.4 Automatic Update of Payment Method. If you are not contracting with Airbnb Payments US, and you nevertheless attempt to bring any legal claim against Airbnb Payments in the United States, this Arbitration Agreement will apply for determination of the threshold issue of whether this Section 15 applies to you, and all other threshold determinations, including residency, arbitrability, venue, and applicable law. If you see an undefined term in these Payment Terms, it has the same definition as in the Terms. you will have to fill out some additional paperwork. 19. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. North Carolina Unclaimed Property - Official State Website Maine May Soon Send You Unclaimed Money You Didn't Know You Had In order to initiate arbitration, a completed written demand (available at www.adr.org) must be filed with the AAA and provided to the other party, as specified in the AAA rules. Each Host agrees that Airbnb Payments may refund the Guest in accordance with the Terms. If any provision of these Payments Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions. This agreement between you and Airbnb Payments reflected by these Payment Terms is effective when you create an Airbnb account or use the Payment Services and remains in effect until either you or we terminate this agreement in accordance with Section 13.3. The following paragraphs will apply if you are contracting with Airbnb Payments Luxembourg: 18.1.1 The Payment Services include the payment service provided to Hosts contracting with Airbnb Payments Luxembourg. For Guests with France As Country of Residence. Either party may make a request that the arbitrator award attorneys fees and costs upon proving that the other party has asserted a claim, cross-claim or defense that is groundless in fact or law, brought in bad faith or for the purpose of harassment, or is otherwise frivolous, as allowed by applicable law and the AAA Rules. 20.3 You represent and warrant to us that: (i) you are duly organized, validly existing and in good standing under the laws of the country in which your business is registered and that you are registering for receiving the Payment Services; and (ii) you have all requisite right, power, and authority to enter into this agreement, perform your obligations, and grant the rights, licenses, and authorizations in this agreement.
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