My washer rusted around the bleach dispenser it ruins our clothes, the bleach drains into the side of the washer before the washer starts and stain the wash. My washer is doing the same rusting issue, its less then 2 years old. I have called the corporate office and they hang up on me several timeswhat ever happened to the honor of providing good quality products. Have you heard anything? RLM20K WD-10271BD WD-11275BD WD-13276BDM WD-90282BD WDP2W. Same rust problem around the bleach dispenser within one year. Paint is flaking off too. Or LG washer started dusting out 6 months ago. Washer came with home we purchased May, 2018. Put me on board we have one of these rusty washers as well almost new machine Ill never buy and Lg product again not to mention its balance issue and likes to destroy other things. Is there any repair that can be done to seal rust area? Bottom line, no more LG for our family and tell your friends. Figures! Please add me to the class action suit. Same here. Why not use water proof screws?? Rust started to accumulated about a year after we got our washer. Im going to try rustoleum paint and see if it works. Our is rusting what a big disappointment, never will I buy any LG products the sad thing is, its only us who are retired that use it. Waste of my money. I always find water in the bleach dispenser after doing a load of laundry. even though she is going to say shes not allowed to do that, that is not true they can give their first name and their ID NO.They are highly trained on how to get around your issue and will even lie and say that they will look into the issue and call you back or their going to have to escalate your call to another dept. There are rust stains on many of my white sheets. I complained, emailed, sent photos for years on end, LG has the worst customer service EVER. How can I be a part of this class action????? drug injury lawsuits and product liability lawsuits. Despite LGs admonitions, upon information and belief, the rust develops regardless of overflow or spill of bleach or detergent because of the nature of the defect, the LG washer rust class action claims. Id hate to think of a family using it twice as much as us. Now its been 4 yrs. This is totally unacceptable. LG should reimburse or provide a repair for something like this IMMEDIATELY! I bought my washing machine in 2012. I cant tell you how many pieces of clothing have been ruined before I figured out what was going on. My Moms dishwasher is from the 80s and still work great. Rust all around the bleach dispenser. Have to replace now because my clothes are spotted with rust stains all over. Weve had our LG washer for 12 years and its deposited rust stains on clothing, most of the top area is rusted, especially around the soap and softener dispenser, we have bits of rust flaking off into the utility tub when it drains, and now some rubber type stuff is flaking off in small bits all over everything. Lg Washing Machine Troubleshooting & Repair | Repair Clinic I would also like to learn more about this class action. Same. This is not a part that can be replaced, unless they replace the entire top part of the washer, if that is even possible. Smith filed the class action lawsuit following LG's recall of approximately 457,000 washing machines in December 2012. Whats wrong with this company? NOPE! Whos protecting them? Warm the disconnected water supply hose in warm water below 50C. I went to where I purchased it & they gave me LG Service #. Disconnect the water supply hose from the washing machine, and then open the faucet to see if water flows out. Who can be contacted? I will NEVER buy another thing made by LG. Love the washer; however, rust around the bleach dispenser is causing issues. After opening up washer to get a better look, underneath bleach compartment its completely rusted. Not sure how The LG Washer class action lawsuit was dismissed on June 20, 2019. Lots of complaints about the rust issue. NO! and now knowing it is a common thing I might return the iteam. Costco wouldnt schedule a return of washer as they wanted to inspect it. We have the same problem and we want our machine replaced by LG. Our 2014 LG WaveForce that had been impeccable thus far and has been meticulously cared for by myself, began rusting around the bleach compartment in the last few months. Bought my LG washer in October 2019. I have tried contacting L.G. Add to this the fact that without the agitator, the machine does not really clean your clothes. The rusting began a couple years after buying it. Why was the class action dismissed? We leave the top open after every use. Other Reasons for LG Washer shaking or vibrating includes: Broken Suspension Rings. Weve taken great care to ensure the dispenser is not overfilled and wipe down the top of the machine after every use. I bought a new LG set in 2018. Same. We also have rust problem with our LG washing machine, model LG WT5101H. Mistakes happen but its time they own up. I am having the same rust issued on the top of the washer my clothes have been ruined for the last year this is so bad I am afraid to use it anymore! Cheap Chinese steel. !! We are 72 years old and take excellent care of our home and appliances. The well where this dispenser cap sits into is the first place the erosion starts and it is invisible to the consumer. Any suggestions on treating the rust area? More Google searching led me to here. Horrible washing machine. Clothes are ruined machine is unable to be used due to condition. Bought my first and last LG top loading washer in 2013. My mom has been having the same issue with the rust on the machine. I never use Clorox bleach or clothes softeners. I bought mine in 2014 lg top loader and it rust around bleach cup also the control board went also in 7 years. It is comical to say the rust is due from using the machine in the manner in which it was designed. DO NOT PURCHASE AN LG CLOTHES WASHER. Ya. These washers should be built for everyday water and bleach use. (they are on their second call action suit for refrigerators). Samsung had the highest number of recalls, with 3 million units recalled in 2016. For Kenmore or LG washers purchased at Sears or Kmart; toll-free at (888) 812-2935, from 7 a.m. to 7 p.m. CT Monday through Friday, or from 7 a.m. to 6 p.m. CT Saturday, or online at www.sears.com and click on Customer Service Home then Product Recalls in the Product Information section. I am having the same issue. I just found this article bc I cut my hand really bad on a rusty part of my washer this morning and I was looking how to prevent needing a tetanus my washer is somehow rusted inside where I was taking my laundry out and its not even 5 years old. My husband bought my LG top loader in 2012. I will NEVER by another LG, ever. Consumer Reports had this pair as their top pick for that year which is why we bought them. They have lost my business and I will not be purchasing another LG brand again as this is clearly a defect with the washer AND with the culture and character of LG! Black Refrigerator Touch-up Paint: Part # TUP-3796BK I will also tell anybody that is in the market of buying a washer to never buy LG. The rust around my bleach dispenser has finally caused the plastic bleach cup to fall through the top of the machine and water is pouring out of the space left between the bleach cup and the machine top. The rust falls into my laundry and I have little orange stains everywhere. A low end model runs between $800-$1,000. Not the consumers.we bought ours in 2012. This machine always needs the balance cables replaced. These washers should be built for everyday water and bleach use. LG WT5101HV / WT5170HV / WT5170HW Service Manual Had hand me down Maytag washer/dryer that lasted 25 years. Touch-up paint is only available for Black, White, and Titanium (Grey Cabinet) refrigerators. They should really want to keep their customers happy and repair or replace the faulty equipment. I contacted LG directly to replace the top. Warranty says its a cosmetic problem and not covered. Please contact me if any other action is taken. They say its lack of taking care of the product if I could take pictures of our machine and attach to this post I would , besides the rust issue this machine looks brand new. BUT, Ill be damned if LG disregards me. Rust around the water/detergent dispenser. I cant believe so many people are experiencing the same thing as I have. This is not! I am really upset having this low quality for 2000 $. Please add me to the class action suit if there is one on this issue. Nothing wrong with the machine. They promised to call back. What do we need to do? I would like to be a part of the class suit, but I dont find any direction on how to do so. But if you read my reply to the other Gentlemen you have to hit them where it hurts because they are definitely going to hit you where it hurts in your pocket because you are going to have to pay for the service call and the repair on a machine that lg knows that has been a ongoing problem and as i have stated post pics do different websites about the problem for other buyers will know to stay clear of LG as well as contact your BBB and file a complaint!!! Rust is all through my clothes. The area around the bleach dispenser has been rusting for years. Our laundry comes out with so much rusty flakes and most light garments are ruined with rust stain; some bigger rusty flakes can be manually rubbed off of garments before drying but that leaves rusty mess on laundry floor and tub, and therefore more manual cleaning for us. I have owned the machine less lan 4 years. Its so wrong and I am so thankful I held off on my LG fridge purchase I almost made last week! That judge obviously doesnt own an LG washer. Why was the class action dismissed? Its starting to get on my towels and clothes. I have not abused my machine and consider this a manufacturers defect. Same rusting problem around the bleach dispenser with our washer. Our clothes have rust marks on them and I worry EVERYTIME I need to wash my clothes. Please add us to the class action. LG Class Action Says Washers' Rust Defect Ruins Clothing I have the same problem with my washing machine but my dryer is messed up as well. I AM COMPELLED TO PURCHASE ANOTHER WASHING MACHINE FOR CLOTHES SINCE MINE HAS BEEN RUSTING FOR OVER A YEAR. I also called LG and they stated I must not have cared for it properly which is absolutely untrue. More often than not, rusty stainless appliances are the result of incorrect and overzealous cleaning by owners. I bought my LG in Jan 2017 and the rust is just now starting to show up. It is shameful that the class action was dismissed! LG Electronics 1457 complaints 445 resolved 1012 unresolved File a complaint to LG Electronics LG Electronics contacts (added by reviewer) Phone number 8800 200 7676 Website www.lg.com Category Appliances & Electronics View all LG Electronics contacts I have reached out numerous times with photos. Mine is rusting as well, all around the top of the machine. How can dry agitation with periodic spray possibly CLEAN anyTHING? My washer started rusting in less than 2 years of purchasing it new. Total rip-off for the price we paid. I have the same problem as you all. Decided to see if there was a recall and then found this! expected to be mailed out. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. One minor injury has been reported. Never will buy anything from LG. Last week my daughter ran a load of whites and one of the shirts came out with rust stains that were not there before she washed it. My LG waveforce bleach dispenser has rusted out, the rust is now expanding around the inner rim of the washer and when I look past the washing bin, there is rust there too. We were supposed to have a 10yr warranty on the machine. So disappointed in LG, I dont think I could ever see myself buying their products again, I have permanent rust marks on floor from feet of washer..no water leaking and Im in a rentaltried everything to remove stain, no luck. Our washer is just rusted, it is perforated through the top. had many texts and calls and no support. Dont purchase an LG Washer. A work-horse product such as a washing machine shouldnt be expected to be babied. using detergents (according to this info) containing chlorine or active oxygen causes a chemical reaction whereby the iron and manganese particles crystallize and stick together to form flakes. Im having the same problems as others have mentioned. I contacted LG and was told since my washer was out of warranty and I did not take out an extended warranted, LG was not responsible. A few years in I noticed the rusting in the same bleach area that everyone else, is mentioning. And will make sure my friends and family are made aware. Its the dark charcoal metallic. I have purchsed less expensive washers over MANY years, and NOTHING like this has ever happened. I will NEVER buy another LG appliance! How can I join this? Bought in 2015. Same problem, same complaint, same RUST, same LG response: improper use, improper care, using bleach (come on, isnt that what it is for?? It Started around the Bleach Dispenser Years ago and has spread through out the entire Machine. How can we join this lawsuit? Purchased my LG washer in 2014 for $845 because I wanted a top of the line washer that would last. Today it is much worse there and now in other areas of the Top Cover (part #MCK62185501). I would be happy to join a case action. Around the top where the glass is rusted, around the bleach dispenser, around the edges of the machine, and many other places are rusted. The one that was here just today say that they have a class action suit right now on their condensers in their LG Refrigerators!! I had owned these products for approximately ten years. Washer pads. My LG washing machine is rusting as wellHow do I join the lawsuit and get it replaced? Why was the case dismissed? I have the same problem. How can I join the class action lawsuit? I called LG customer service !!!! LIKE YOU ALL CALLED THEIR 800 AND GOT THE ONE YEAR WARRANTY SPEECH ETC. it has now been a year and just notice the bottom has sever amount of rust all over it and it does not come off. I have the same problem with rust, is there a recall ? LG has the very worst customer service I have ever encountered. Can I join the Law Suit? LG Class Action Says Washers Rust Defect Ruins Clothing, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. My husband scraped off as much rust as he could & applied some spray paint. From Texas. lg washer rust recall I to purchased an LG washer and it has rusted around the plastic bleach dispenser and the water dispencer. We have pictures. I would like to file a claim with the class action law suit for my LG washer machine. I, too, have had this problem, RIGHT AFTER warranty expired. My clothes are sometimes affected as well. I will have to purchase a new machine. I have a WC5001CW with the dame rust issues. I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. So, add me to the list! I called Lg to report this and they ignored me and asked for pictures of the clothing I had baskets of high end expensive items that should have been perfectly fine! The judge who dismissed the class action was probably paid off by this corporate giant. Unbelievable attitude for LG to take. Same experience. The rust has since spread to the drum. The water outlet started rusting at about the two year mark and progressively worsened. It gets better. I hope there is a way to still pursue this even if it has been dismissed. Our high end LG top load washer is such a disappointment. Rust all around bleach dispenser. Then they blame the consumer. Awful design. This does not take care of the rust between the top and bottom. If cars undercarriages was built like this we would all be in trouble. My washer is also rusting! Actions does not process claims and we cannot advise you on the I have the same problem with my washer. Disgusting for a premium washing machine. They have too do something hate to throwaway this high price item. Never again. I called LG about the problem after 2 yrs into my purchase. There is rust around the bleach dispenser but also the tray you pull out to put the detergent in. Rust, Scratches, Dents | LG USA Support They are ruining clothes and very evident if they are white.
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