We will not be liable to you for any act or omission of any other customer or passenger on a Coach or at a Station. you get a holiday but it must be one you wanted growing up , whats the holiday ? You may film for personal or private purposes provided that such filming does not cause, and is not likely to cause, distress or alarm to any driver, National Express representative or any other customer or passenger. If you bought from westmidlandsrailway.co.uk, log in to your account and follow the instructions. We're here to help you 8am-10pm everyday. Additional information: 87 has 55 stops and the total trip duration for this route is approximately 68 minutes. If we cancel your Ticket, and/or refuse to carry you on any of our Services, due to your breach of any of these Conditions and/or any Special Conditions that apply to your Ticket, we will have no obligation to refund the fare nor any other liability to you. (c) Filming: You shall not, without our prior written consent, film on any Coach or at any Station owned or managed by us for any commercial or professional purpose. BrumWish 2021 aims to get thousands of Christmas gifts to young children in need across our city - the homeless, the vulnerable, kids in care and kids who have little. And our buses open their doors every two minutes on average.". Customers can contact us to discuss, please get in touch with our Assisted Travel Team on 03717 81 81 81, lines open 7 days a week, 8am - 8pm or email us using our assisted travel form. 4,164 Following. Our drivers and staff are unable to dismantle or reassemble mobility scooters. (f) You must hand over lost Luggage or other items of property of other people: If you find any property of any other person on any Coach or at any Station that we own or manage, you must hand it over to us immediately. Pick a date. If you are not happy with how we have handled your complaint once we have completed our internal complaint process, we are obliged to inform you of an approved alternative dispute resolution entity which is competent to deal with your complaint. This means that we may include adverts from us and third parties based on our knowledge of you. Now you can enjoy convenient local bus travel when you arrive in Birmingham and take advantage of great offers too at www.nxbus.co.uk. Revision Struggles?! Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). "Travelling by bus is really safe - we are still carrying out enhanced cleaning of shared surfaces; using a long-lasting antimicrobial protective coating which is certified to kill Covid - even between cleans; and our cleaners are still jumping on buses at key interchanges, town centres and bus stations. Here is a listing of all currently active bus routes. Lines open 8am-10pm 7 days a week. If a Ticket is defaced, damaged or tampered with, or lost, it may not be valid for travel. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. West Midlands tram repairs could last beyond Christmas as frustration boils over, Owners of Fiat 500 cars have been given warning by police, Officers say the car model is actively being targeted by thieves at train stations, Mapped - areas in and around Birmingham with the worst drivers, Areas such as Wolverhampton, Dudley, Kidderminster, Staffordshire, Bromsgrove and more have hundreds of bad drivers, I pay double the price to travel because I'm disabled - things need to change, Kelly Bloomer, from Rowley Regis, said travelling around Birmingham in a wheelchair was a 'nightmare', Police update after man killed and two others hurt in Rowley Regis lamppost crash, Police have issued an update on the investigation into the fatal crash, Couple driven out of home due to 'creepy' neighbour's taunts about sex life, Alex and Carla Salt accused the man of playing 'sick mind games' which made them feel 'completely unsafe', Crafty Midlanders create postbox toppers to mark King's Coronation - here's some of the best, The cheerful creations have raised countless smiles from passers-by, In pictures: Hidden Kidderminster village and its stunning woods and lake, Nature lovers near Kidderminster will adore these special woods, Pictured: Incredible postbox toppers to celebrate the King's Coronation, Crowns, beefeaters and even King Charles III and Queen Consort Camilla now adorn postboxes across the region, Michelle Heaton shares sad photo after celebrating two years of sobriety, The Liberty X singer shared a throwback photo to the last day she drank alcohol, Sister sprayed brother with chili and vinegar concoction in long-running family feud, She attacked him after a chance meeting in the street and then tried to spray him again, hoping he would be peering through his letterbox, Aston Villa failed massively in one key area against Man United as Unai Emery makes intentions clear, Heres the big talking points as Man United put a stop to Villas run of form with a West Midlands derby against Wolves now on the horizon, The children's museum with a fairy tale forest caf and giant grasshoppers - just one hour from Birmingham, Kids can build dens in the gardens, pick up pre-loved books in the Jungle Bookshop and brave a Mystery Rooms Experience at the Childrens Country House at Sudbury Hall in Derbyshire, MasterChef Australia judge Jock Zonfrillo dies as Jamie Oliver and Gordon Ramsay lead tributes, Gordon Ramsay and Jamie Oliver are among the famous names to have paid tribute to the 46-year-old presenter, Six household appliances that can cost 450-a-year to run - full list, Fridges, freezers, and washing machines are all becoming significantly more expensive to run, Tower crane installed by 'spider men' next to Birmingham Town Hall, The 1.2 billion Paradise project in Birmingham city centre has reached another milestone with a 50-metre tower crane arriving to build Three Chamberlain Square, Three Chamberlain Square in Paradise - pictures of new crane going up, The new 50-metre crane that will build Three Chamberlain Square has been erected next to Birmingham Town Hall, Police find 'interesting items' in suspected stolen car, The Ford Firsta was boxed in on Long Lane, Halesowen, Teenage boy 'missing in river' and four friends pulled from water, Major search of Lechlade-on-Thames river under way to find boy, 12 amazing Birmingham street food vendors you need to visit this summer, We're lucky to have a number of quality street food locations in the city, we've picked out 12 of the best that you can tuck into right now, ITV Im A Celeb twist causes upset as Myleene Klass slams decision, The announcement from Ant and Dec doesn't go down well in camp, Aston Villa Q&A live: Boubacar Kamara latest, Johan Lange role, Cameron Archer future, summer plans, Ashley Preece hosts this weeks live Q&A as Aston Villa aim to chase down a European spot with just four games remaining, starting with Wolves this weekend, BBC presenter hospitalised due to nasty injury as fans send messages of support, He posted a picture of himself lying in a hospital bed, Manchester United were 'too clever' for Aston Villa after exposing 'simple' gameplan, Aston Villa were edged out by Manchester United on Sunday at Old Trafford to effectively end their slim Champions League hopes, Grass won't be mowed for a month in four Birmingham neighbourhoods, The council pilot will be rolled out in four city wards - and it could transform how parts of the city look. If you are a customer with a enquiry about using our services, please use the contact points listed above. Please ensure that the details you enter are accurate and match those on the Notice. If you are allowed to make an amendment to your Ticket and you do so, then this shall constitute an amendment to our contract with you. (b) European Services: You should arrive at the boarding point for European Services at least 15 minutes prior to the timetabled departure time for that Service (or within such other period as may be stated in the Special Conditions applicable to your Ticket) to ensure your place on the Service. If your return date is not yet known, open return tickets provide flexibility.When travelling within the UK, the return journey can be made within 3 months of the outward date of travel.To guarantee your seat on your return journey you need to confirm your ticket before you travel by visiting www.nationalexpress.com/en/help/tickets/open-returns or call us on 03717 81 81 81.Lines open 7 days a week, 8am - 8pm (calls to this number are charged at local rate).Valid on any day throughout the year. National Express Timetables We are adding in buses and drivers to improve reliability, especially at school times. (b) Lost Luggage or other items of property: If without being notified, we find any lost Luggage or other items of property on a Coach or at a Station, we may store it in accordance with Condition 11.2(c), subject to our rights to dispose of it as specified in that Condition, but any such storage will be at your risk and you will be responsible for contacting us about it. Replies. Group net zero target for Scope 1 and 2 emissions. Please call us 36 hours prior to travelling to check the latest status. Save with National Express West Midlands | National Express For these purposes, we refer you to the Ombudsman Services of The Brew House, Wilderspool Park, Warrington, WA4 6HL (the ADR Entity). (a) Making the claim: If you wish to cancel your Ticket earlier than 24 hours prior to the departure time shown on your Ticket you may claim a refund from the office or agent who issued the Ticket. We recommend that passengers requiring special assistance contact our Assisted Travel helpline at least 36 hours prior to departure of the applicable Service to give us time to arrange assistance for you. If you can't find your journey or it includes a connection please use our journey planner to see full details and book. This means we may not be able to transport wheelchairs, even if they can be folded, where assistance equipment or auxiliary aids mean they cannot be safely stored in the luggage hold or where their weight means they cannot safely be lifted into and out of the luggage hold. Please visit our careers website for more information Need to speak to someone? Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. Three donation days, held at Edgbaston to take in new and nearly new donations of gifts and books, are now ended. IP12 1BL. (iii) Subject to availability only - 2 medium suitcases may be carried each measuring no more than 70cm x 45cm x 30cm and weighing no more than 20kg, free of charge, instead of 1 large suitcase. Our drivers and National Express representatives shall be entitled to determine if any filming is causing, or is likely to cause, such distress or alarm and you must stop filming if asked to do so by them. (e) Our liability for left or lost Luggage or other items of property: We will not be liable to you, or any third party, for any loss of or damage to left or lost Luggage or other items of property as a result of any action taken by us in accordance with this Condition 11.4, unless we fail to use reasonable care in respect of left Luggage or other items of property that you notify us about accordance with Condition 11.4(a), in which case Condition 11.6 applies. If you are a customer with a enquiry about using our services, please use the contact points listed above. If you have been issued with a Penalty Fare Notice, choose the correct rail company below to start your appeal. To see a list of accessible coach routes please clickhere. (d) Young persons over the age of 16: Young persons over the age of 16 do not qualify for a Child Ticket and will be required to purchase an adult Ticket (unless they qualify for any other discounted or concessionary travel). It is also your responsibility to check if your Ticket shows that carriage is by a Third Party Provider as this will inform you that your contract is with that Third Party Provider. x4 Route: Schedules, Stops & Maps - Birmingham (Updated) Official: Keele University A100 2023 entry Applicants and Offer Holders thread. National Express West Midlands - Home - Facebook This year's appeal is bigger and better than ever - because we have teamed up with our partners at #Toys4Birmingham, including Thrive Together Birmingham, the Birmingham Playcare Network, the Edgbaston Foundation and Birmingham Forward Steps. Therapeutic Times with Persephone and Pals! You may still use the toilet facilities onboard the Coach but must refit your seatbelt immediately upon returning to your seat. (d) Fragile items: We only agree to carry fragile items if they are of reasonable size and securely packaged in order to not become damaged in the luggage hold, subject to space being available and any charges being paid if the items are excess or outsized items. Registered No: 2590560. If you are refused travel due to bringing any prohibited items onto any Coach or into any Station, we will not be obliged to refund your Ticket and we will not be liable for any loss, damage, inconvenience or cost or expense you suffer or incur as a result. If these Conditions are inconsistent with any provisions of the EU Passenger Rights Regulations which apply to your Contract with us, the relevant provision of the EU Passenger Rights Regulations will apply and we shall meet our obligations in the relevant provision of the EU Passenger Rights Regulations. What can I do regarding this bus fine? - The Student Room National Express Group PLCNational Express HouseMill LaneDigbethBirminghamB5 6DDRegistered No: 2590560. Media. The initial offer of the employers was for a 14% pay rise, which appears well above inflation. We will use reasonable care and skill in providing the Services, but we cannot guarantee that there will be an available seat on any Service unless your Ticket permits travel on a specific Service. Nothing in these Conditions shall affect your statutory rights. (c) If you wish to cancel your Ticket: Please check the Special Conditions which apply to your Ticket for the circumstances in which you are permitted to cancel your Ticket and are entitled to a refund. NX West Midlands (@nxwestmidlands) / Twitter We will not be liable for any additional costs or losses you may incur as a result of you missing the departure of the Coach. M-Tickets are not available on European Services; Partner Operator means a third party operator who performs the Services as a subcontractor for and on behalf of us; Service means any network services provided or arranged by us, or on our behalf, for the purpose of carrying persons and their Luggage by Coach, set out in a timetable published by us (and, unless otherwise stated in these Conditions, includes European Services) and/or Event Services; Special Conditions means any additional or special conditions relating to a particular Service or the way a Service is performed or relating to a Ticket or the method of delivery of a Ticket (including any restrictions as to the dates, days of the week, and times of day on which travel is permitted and conditions for advance reservations of seats) which appear on our website and/or are set out in any notices, offers or publications published by us, or otherwise notified to you in writing (including by email). (xi) any items which, in our opinion or in the opinion of any driver of a Coach or National Express representative, are or may be unsafe, or may cause injury, offence or damage to any persons or property, including items with sharp or protruding edges, any item over 20kg in weight or any item which cannot be folded down or packaged to comply with Condition 11.1, or items which are otherwise considered by us to be unsuitable for carriage by reason of their weight, size, shape or character, or which are fragile (and not securely packed) or perishable or in liquid form (and not securely sealed). National Express West Midlands bus timetables and 2 routes to change None of our, or our subcontractors, employees, agents or representatives, has authority to alter, modify or waive any of these Conditions or any Special Conditions. National Express apologises for bus delays after passengers left Id like to remind customers in Birmingham, Solihull and the Black Country to check our website for up-to-date information on the new times for their bus. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. National Express is the largest operator of scheduled coach services in the UK, operating high frequency services across the country using our fleet of iconic white coaches. and our selected partners, click 'Accept all cookies'. X4 (Birmingham) is operational during everyday. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. The customer service teams can access the ticket and travel information needed to deal with your query. Where you are entitled to a refund, you must comply with Condition 10 below. If you have purchased your Ticket in conjunction with a discount card, you must take the discount card with you whenever you travel on a Service, and you must produce it with your Ticket for inspection when asked. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends festivals which are offered from time to time in addition to our scheduled network; be the versions that form your contract with us. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. (a) Unless otherwise stated in these Conditions, no person other than you and us shall have the benefit of or be entitled to rely upon or enforce any of these Conditions or any other term of the contract to carry you and the Contracts (Rights of Third Parties) Act 1999 shall not apply. There will also be a change in the 46 bus route which operates between Northfield and QE hospital. For example, Special Conditions apply to Multiride tickets, Discount Coachcards, holiday package deals, reduced and discounted fare tickets, promotional tickets, add-on and special offers; Station means any coach or railway station or air or sea port or stop where a Service may be joined or left or through which a Service may pass; Third Party Provider means: (a) a third party operator who performs services on its own account in respect of which we are a ticket sales agent in accordance with Condition 2.3(a); or (b) any third party provider of a transport service in respect of which we operate that service as a subcontractor for that third party but under our own name and branding in accordance with Condition 2.3(b) (e.g. The business also operates Dublin Express services in Ireland, between Dublin city centre and the airport. The seat selection fee (if applicable) is not refundable, unless you are legally entitled to a refund. Paid child fare on train, getting done for fare evasion? Unaccompanied children will not be carried. National Express West Midlands is opening Wolverhampton bus garage to the public for the first time since 2019. It takes all of us working together to make us an award-winning business. You can apply for a refund at the station you bought the ticket from. Help and information | NX Bus West Midlands On European Services it is your responsibility to load any Luggage which you want to place in the hold on to and off the Coach. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel.
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