Sell your MINI quickly and easily at your nearest Stratstone MINI Centre. From charitable work, to dealership refurbishments, there are plenty of stories emerging from our extensive network of retailers across the UK. I changed my mind several times of which I wanted. You can unsubscribe from this at any time. Very professional, friendly and very informative. Stratstone, has been confirmed as the UK leading launch partner of multinational high-tech company BYD. We appreciate you taking the time to do this, and hope you have a great day!Customer Services. Find your next car at MINI Leeds, where. Hi Marilyn,Thank you for taking the time to post this review.Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Leeds.Have a nice day!Customer Services. Your review is very important to us, as our goal is to deliver an outstanding customer experience. Great customer service at Stratstone MINI Leeds. Everyone I spoke to during my visit was very welcoming and helpful Jamie was so kind courteous and reassuring, very attentive, added the oil I was able to purchase all with a big smile and lovely cheerful manner. Aston Martin | BMW | Jaguar | Land Rover | Mercedes-Benz | MINI & more Twitter & Instagram: StratstoneUK Took just one week from first visit to home delivery. Kaz Bilan, sales and Rob Hamilton H. o. b, should be ashamed of themselves. Just purchased a beautiful new mini from Stratstone tyneside that i am delighted with. I am very pleased you are satisfied with your visit! Hi,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services, Went into the leeds holbeck store as I had some issues with my locking nut. Also helped with vehicle set up and installing My Mini app explaining everything clearly. Thanks again!Customer Services, So glad I bought my car from here. Have just purchased a new Mini Cooper Classic from Stratstone Mini Leeds. Hi Mrs Diclemente,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day,Customer Services. Chloe price matched a lower price I had obtained, which I was delighted with. Best wishes,Customer Services. Thanks again!Customer Services. Would highly recommend & would return in the future. It went from a free MOT to recommending 700 worth of work using words like critical and imminent and this work wasnt even needed to get the car through its MOT. We also ensure all reviews are published without moderation. Thank you Csilla, Hi DeeDee,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. However, throughout the period from ordering last February through to handover today on 23rd June, Paul was extremely helpful, understanding and friendly and made matters uncomplicated to enable the transition to run seamlessly. Rang to book car in for emissions problem, fitted me in first thing next morning. Check out what 115 people have written so far, and share your own experience. Excellent service from Chloe in the service department and the technician. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Stratstone MINI - Thank you to everyone who attended our | Facebook stratstone.com/dealers/mini-leeds/?utm_source=trust-pilot&utm_medium=organic&utm_campaign=trust-pilot&utm_content=mi, Replies to negative reviews in < 24 hours, Stratstone, Loxley House, Little Oak Drive, Annesley. Got to give a special mention to Rhiannon. Browse our wide range of Business Contract Hire offers on MINI's most popular models. But, fortunately, the lovely people at Stratstone, Leeds make it something of a doddle. We are absolutely thrilled that you have rated us so highly! Harrogate Stratstone BMW (Pannal)Buying an approved used car, the service was really good. Hi Mrs Diclemente,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day,Customer Services. Ryan has been with us for 5 years now, and is an integral member of the team here at MINI Harrogate. Hi Annie,We are happy to see that your recent visit to the MINI branch in Leeds has been a positive one! Great communication. Kindest regards.Customer Services. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; stratstone mini leeds meet the team. It goes against our guidelines to offer incentives for reviews. Travelled to dealership to collect car and handover was seamless. It meant we could put the car through its paces under conditions pertinent to us. MINI Launch a Final Edition of the Clubman Model, MINI Launches New Limited Edition Convertible EV. Travelled to dealership to collect car and handover was seamless. Exclusive retail offers across the range. Nothing was too much trouble for him & that made the transaction a pleasant experience. New and Approved Used MINI sales, servicing, Motability and more at Stratstone MINI. Stratstone - MINI Leeds Reviews | Read Customer Service Reviews of www Here are 8 tips for writing great reviews. Stratstone MINI - Home - Facebook The salesman was a very pleasant & helpful young man. We are absolutely thrilled that you have rated us so highly! Discover Stratstone. No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. Dave Banks - Head of Business - Stratstone Tyneside BMW/Mini | LinkedIn I am still in touch with Paul, who might yet still sell us a car!The whole place, with its car showroom, caf and decoration looked flawless.Ibrahim, Hi Adam,Thank you so much for taking the time to review your experience with us. . Stratstone News No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds, UK Would definitely recommend to anyone. Big thank you to Rhiannon Berry, Hello Linda,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. Hi,Many thanks for taking the time to provide us with this review.We love to see such great feedback! Technician provide a very comprehensive report and video. Hello LinkedIn, I have just under 48 hours to sell this STOCK BMW I4 40e M Sport with the amazing Pro Pack! The service we experienced whilst buying our car, in part exchange, was professional, courteous & friendly. Anyone can write a Trustpilot review. We never felt under pressure, and were offered a very reasonable price. Top service. We value your feedback and take pride in providing the best possible customer service! Kindest regards.Customer Services, The whole of Stratstones team involved in my car purchase and the car handover where very efficient,friendly and answered my queries to my satisfaction. Find out how we combat fake reviews. The deals they offer are brilliant and nothing is too much trouble. www.stratstonetynesidebmw.co.uk . Sam Mellor posted on LinkedIn stratstone mini leeds meet the team She really is a star , Hi Samantha,Thank you so much for taking the time to review your experience with us.We are absolutely thrilled that you have rated us so highly!Kindest regards.Customer Services, My wife purchased her car from them and for the last 3 years they had been excellent, today for the mot they advised a brake fluid top up my wife said ok, she was then contacted saying it required new discs and pads at 900, what a shock and offered finance, she called me and I said no, the car passed the mot, on payment she was charged 70 for brake fluid, this is absolutely disgusting how can a car pass an mot if the brakes are no good and they still charge 70 for brake fluid, we have lost all trust in them and will never use them again, Hi Daniel,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. Took my Mini for its yearly service. I cant thank Gary and the team at Silverlink enough for their care and attention over the years. To a non- internet savvy, phone phobic pensioner organising her Mini love affair with a company over 200 miles away could prove to be a recipe for disaster! She really is a star , Hi Samantha,Thank you so much for taking the time to review your experience with us.We are absolutely thrilled that you have rated us so highly!Kindest regards.Customer Services, My wife purchased her car from them and for the last 3 years they had been excellent, today for the mot they advised a brake fluid top up my wife said ok, she was then contacted saying it required new discs and pads at 900, what a shock and offered finance, she called me and I said no, the car passed the mot, on payment she was charged 70 for brake fluid, this is absolutely disgusting how can a car pass an mot if the brakes are no good and they still charge 70 for brake fluid, we have lost all trust in them and will never use them again, Hi Daniel,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. Amazing service professional and helpful team. Anyone can write a Trustpilot review. Do you agree with Stratstone - MINI Leeds's 4-star rating? Also helped with vehicle set up and installing My Mini app explaining everything clearly. Everything I expected and was promised was done. Best wishes,Customer Services, We were looked after by Paul, the mini we enquired about was waiting for us for a test drive , he was very helpful and accommodating , we came away with a great experience , thank you Paul.Heather and Rick, Hi Rick,We appreciate you taking the time to review us!I am very pleased everything was handled to your satisfaction!Enjoy your day!Customer Services. I was assured the first one would be cancelled however both transactions went through and twice the cost of the car was taken from my account. They think we customers ate stupid!! 762 talking about this. Really really poor dealership. There was just no enthusiasm from the staff at all. Will definitely be back for all my servicing needs in future, Hello Andrew,Thank you so much for your great review! Charged 150 for a diagnostic report. It goes against our guidelines to offer incentives for reviews. Hi Mark,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day.Customer Services, Swapped my Range Rover for a Mini Phev (for obvious reasons in this day and age)Whole process was very pleasant - Imran our salesman was helpful without being pushy The car looked like new when we picked it up Would highly recommend, Hi,Thank you very much for 5* review! We never felt under pressure, and were offered a very reasonable price. With a huge scope for customisation and personalisation, the MINI Hatchback is ideal for those who want their car to be a perfect extension of themselves. Got to give a special mention to Rhiannon. His favourite MINI is the . We are absolutely thrilled that you have rated us so highly! The John Cooper Works range builds on the base models by adding a series of performance enhancing upgrades. I have bought my cars from Stratstone Mini for the last 20 years and over the last 10 from Gary Stewart who has provided the most fantastic customer care ever. Do not use Stratstone Silverlink if you are used to good customer service, it is appalling. The aftercare is disgusting from the branch sales and service team and the branch head of business. After all, who does not love a MINI? He was polite, courteous and very professional in the way he conducted himself the whole time we were there, and did everything he could to be helpful. 3 emails later, two calls and no report. I so appreciate it .. a very positive and reassuring experience. Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds, UK We strive to create the most competitive deals on new MINI modelsand we always go the extra mile to ensure Approved Used examples are rigorously prepared to the highest standards. Would 100% recommend this dealership. I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. Situated on Gelderd Road. They kept it overnight so they could listen to it cold start and fixed the problem that day. I think more attention to detail and customer service would make the experience so much nicer. Check out what 115 people have written so far, and share your own experience. Despite living in Newcastle, Csilla arranged a personal video of the car for me and conducted all the relevant paperwork via Teams call. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I took the time to look through their website and choose a car nearly 40,000 . Nothing is too much trouble for her and I'm always kept up to date with what's going on with my vehicle. Thank you to the whole team there for their patience and help, especially to Nathan B! Thanks again!Customer Services. Hi Jack,We appreciate you taking the time to review us!I am very pleased everything was handled to your satisfaction!Enjoy your day!Customer Services. For complete peace of mind, rely on an Approved MINI Service Centre. Mercedes-Benz has given the A-Class a number of updates for 2023, which you can learn about in this video. Hi Anna,Thank you very much for 5* review! Kept in contact throughout, collected car later that day and it had even had a wash, thank you! I am very pleased you are satisfied with your visit! I dealt with Jack Beeston from Hull BMW and I can say I havent dealt with such a great guy for a long time. The branch is always available for any assistance that you may need. If you are searching for a MINI Specialist in Leeds to maintain your vehicle, then there is no one better to bring it to than an authorised retailer. Do you agree with Stratstone - MINI Leeds's TrustScore? Very professional & efficient service. We really appreciated being allowed to test drive the car on our own with a more than adequate time allowance & no distance restrictions. Verification can help ensure real people write reviews about real companies. Customer Services. Would I recommend Stratstone, absolutely! Thanks again!Customer Services. We hope to be of service to you again! Hi Chloe,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. I found their customer service excellent, Hi David,I appreciate you taking the time to leave this review! Nothing was too much trouble for him & that made the transaction a pleasant experience. Everything I expected and was promised was done. Stratstone | LinkedIn 8days later guess what? All rights reserved. Friendly and helpful staff that go over and above for their customers. Stratstone MINI - Posts | Facebook Do you agree with Stratstone - MINI Leeds's TrustScore? We hope that you'll consider us again in the future.Customer Services, From the initial enquiry with Csilla Kelly to the actual purchase of my used car, she did an amazing job. I part exchanged my BMW purchased from Stratstone Leeds at Stratstone Mini Leeds. Our News Section provides you with the latest updates and details from the brands that we are proud to represent. We are absolutely thrilled that you have rated us so highly! A few weeks after servicing the car, I went in to determine what price would be quoted for two front tyres on our MINI COOPER. Asked what was more likely, his football team Arsenal winning the Premier League or Labour winning the election, he added: "Us winning the election". Stratstone MINI - Trang ch Very very poor customer service.Aggressive phone staff considering a mistake was made their end, causing a car to be sold to another garage.I rang to see if I could transfer a car from this dealership closer to home, to which a lady said she would find out the details and phone me back, a couple of hours passed and I received no phone call so I rang them, only to be met with an abrupt rude member of staff who proceeded to argue with me and blame staff shortage as an excuse not to have been called back, meaning Ive now missed out on a car.DO NOT RECOMMEND. Despite living in Newcastle, Csilla arranged a personal video of the car for me and conducted all the relevant paperwork via Teams call. Verification can help ensure real people write reviews about real companies. We came back wanting to make a deal. Well, went back to see Courtney sooner than expected, again fantastic service bought a Mini Cooper S Clubman Shadow Edition, presentation on collection was superb. On this occasion I had to go elsewhere and pay for work that was allegedly carried out in store. Won't bore everyone with the finer. I am still in touch with Paul, who might yet still sell us a car!The whole place, with its car showroom, caf and decoration looked flawless.Ibrahim, Hi Adam,Thank you so much for taking the time to review your experience with us. Stratstone - BMW Leeds Reviews | Read Customer Service Reviews of www Stratstone - MINI Leeds Reviews | Read Customer Service Reviews of www Discover our exclusive range of nearly-new, ex-demonstrator and delivery mileage MINI cars. Got to give a special mention to Rhiannon. Wont be buying from them again ever. We hope that you'll consider us again in the future.Customer Services. A refreshing experience in car buying! Leeds Mercedes gelderd Rd -terrible GM and attitude don't buy here or service your parts Been buying cars and goods 35 years what terrible service for return of a part within 12 months- placed barriers and blocks and costing me money for return of a part . He showcased Stratstone Mini very favourably. Hopefully Sytner will be a better experience. I had a positive experience at Stratstone Mini, Tim Spencer went above and beyond and made the experience stress free and pleasant. Find out how we combat fake reviews. Do not go to stratstone hull bmw!! Rang to book car in for emissions problem, fitted me in first thing next morning. Holly was a new member of the sales team & in our opinion a great credit to the company. But, fortunately, the lovely people at Stratstone, Leeds make it something of a doddle. Voice your opinion today and hear what 115 customers have already said. Little gestures go such a long way. CarStore (Nottingham Road, Beeston, Nottingham, UK) . Politics latest updates: Union leader Pat Cullen says nurses are pushed I had an MOT, service and also had a new service plan set up. We also ensure all reviews are published without moderation. Stratstone Mini Leeds are a car dealership based in West Yorkshire. Hi Ann,Thank you so much for reviewing your recent experience with the MINI branch in Leeds.Its great to hear youve had a positive experience.Take care,Customer Services, We went to test drive a car at Stratstone MINI Leeds on Sunday, 8th May and were met and hosted by Paul Rosen, who made us feel very welcome. Staci was fabulous setting up my service plan and providing a fantastic service, the whole team worked hard to meet my requirements and I love the car .
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